Jean and Top Designers’ Stores
Q: If I buy and item online, can I return it at one of the Jean and Top Designers’ walk-in store?
A: Yes, you can return the item, but will not get a full refund, you may exchange for another item or store credit on sale items.
Q: Is there a Jean and Top Designers walk-in store in my area?
A: Jean and Top Designers is located in Taylor, MI.
Order Processing
Q: I already placed an order with jeanandtop.com. Can I change something?
A: We ship all orders as quickly as possible, so we are not always able to make changes to an order after it is placed. However, you are welcome to call us 734-287-2798, and if we are able to assist you we will certainly do so.
Q: How do I cancel my jeanandtop.com order?
A: We ship all orders as quickly as possible, so we are not always able to cancel an order after it is placed. However, you are welcome to call us at 734-287-2798 and if we are able to assist you we will certainly do so.
Payment Options
Q: Which credit cards and debit cards can I use?
A: jeanandtop.com accepts the following credit cards: Visa, MasterCard, American Express, and Discover. Debit cards are also accepted as long as they have a Visa or MasterCard logo.
Q: Does jeanandtop.com accept checks?
A: We're sorry, but we no longer accept personal checks.
Q: What is PayPal?
A: PayPal is a free service which allows you to send money as easily as sending an email. If you'd like to learn more about PayPal, or sign up for an account, please visit www.PayPal.com to get started. Or, if you already have a PayPal account, you're ready to call us 734-287-8230 and place an order.
Q: Does jeanandtop.com offer C.O.D.?
A: Sorry, but C.O.D. is not a payment option with jeanandtop.com. All orders must be paid in full before your package will be mailed out.
Q: Can I save the items in my shopping cart and buy them later?
A: Sorry, but at jeanandtop.com all items are sold on a first-come, first-serve basis. This means that the items you have in your shopping cart today may not be available at a later date. The only way to reserve those items is to complete your order as soon as possible.
Pricing
Q: If I find a better price at another website, will jeanandtop.com match it?
A: We believe you'll find the best selection and the best prices here at jeanandtop.com. But if you find a good deal you think we should know about, please contact our Customer Service department. We'll look into it and let you know.
Privacy Policy
Q: Why does jeanandtop.com ask for my email address? Will I get spam emails after I give it to you?
A: Providing us with your email address means we can send you two very important emails: One is a copy of the order that you place with us, and the other is a notification that your package has been shipped. We may also use email if it is necessary to contact you regarding your order. We will not send you spam emails, and we will not give your email address to anyone else.
Sales Tax
Michigan. Michigan will pay between 6% .If your order is being shipped to any other US state, to a US territory, or to an APO/FPO address, no sales tax will be added.
Promotions
Q: How can I find out about jeanandtop.com promotions?
A: We recommend that you sign up for our email mailing list. Once you sign up, we'll email you on a regular basis with the latest jeanandtop.com news, specials, and promotions.
Q:I'm filling out the order form, and it's asking me for a promotion code, but I don't have one. What should I do?
A: If you don't have a promotion code, go ahead and leave that box blank. It won't affect your order in any way, so don't worry!
Q: What is jeanandtop.com's policy on price adjustments?
A: jeanandtop.com will honor price adjustment requests if made within five business days of the date that you placed your order. If it has been five business days or more since the date that you placed your order, you are no longer eligible for a price adjustment.
Q: Which payment options does jeanandtop.com accept?
A: We accept credit cards, debit cards, Google Checkout, and PayPal. If you're going to use a money order, or PayPal payment, please call us 734-287-2798
Q: I just placed an order. How long before it will be shipped?
A: Generally speaking, if you order in the morning, we can ship your package later that day. If you order in the afternoon or evening, we won't be able to ship until the following day. There will be exceptions from time to time, but we do our best to ship all orders as quickly as possible.
If your order is being billed and shipped to different addresses, we'll need up to 14 business days for processing before the order can be shipped. Please keep this in mind when selecting your delivery time frame.
We do not ship or deliver packages on Saturday and Sunday. Weekend orders including Friday afternoon and evening will be processed on Monday.
Q: Are the items sold here at the website the same as what's available at Jean and Top Designers’ walk-in stores?
A: jeanandtop.com is owned and operated separately from the jean and top walk-in store. While we carry many of the same brands and items as the store, our selection and prices will not be exactly the same.
Q: Will there be sales tax added to my order?
A: We are required by law to charge sales tax on orders shipped to
